We claim that TVGuardian is better than 95% accurate. 7 to 8 out of 10 TVGuardian App users are seeing closer to a 98% accuracy rate on their Hopper. However, it looks like TVGuardian has a lagging issue on 2-3 out of 10 Hoppers. We've discovered what's going on, and we have a fix for it, but the engineers at DISH are in the middle of another high-priority project. If you're having this experience, we're very sorry, but it may be Feb/Mar before the fix shows up on your Hopper.
To extend your free trial, just send me a note at rickbray@tvguardian.com. I'll be happy to help!
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